Kajabi IOS Application Problem

I am having trouble with Kajabi App
Downloaded then used email and PW set up with Ivans course.
Receiving message on email they send back “Email Address Not Found”
Contacted Kajabi support and they verified my email is there.
Deleted app and tried again and still receiving message “Email Address Not Found”
Kajabi support has not responded. I sent a screen shop of what I see on iphone.
Anyone else have such an issue?
Thanks in Advance